Patient satisfaction: a comparison between patients of British School of Osteopathy students and patients of osteopaths in private practice
Item
- Title
- Patient satisfaction: a comparison between patients of British School of Osteopathy students and patients of osteopaths in private practice
- Author(s)
- Taylor Fred
- Abstract
- Patient satisfaction questionnaires are increasingly used as a measure of health outcome and can provide a quantitative measurement of satisfaction.This study set out to measure and compare levels of patient satisfaction with treatment between British School of Osteopathy students and osteopaths in private practice.Responses were obtained from two separate groups, with approximately 60 in each, based on a questionnaire used in a Chiropractic study by Sawyer and Kassak in 1993.The measurement of satisfaction was analysed over four sub-groups:General SatisfactionConductAccessCostThe findings were that patients of osteopaths in practice:- had higher levels of General Satisfaction- were significantly more satisfied with Access- were marginally more satisfied with practitioner Conduct- were significantly less satisfied with CostThere was no difference in levels of satisfaction between lower and upper age categories but men were less satisfied than women with practitioner Conduct.The findings were broadly similar to previous relevant research papers.
- Abstract
- presented at
- British School of Osteopathy
- Date Accepted
- 2000
- Date Submitted
- 31.7.2000 00:00:00
- Type
- undergraduate_project
- Language
- English
- Submitted by:
- 62
- Pub-Identifier
- 12206
- Inst-Identifier
- 780
- Keywords
- Patients,Patient Satisfaction,Patient Expectancy,Doctor-Patient Relationships
- Recommended
- 0
- Item sets
- Thesis
Taylor Fred, “Patient satisfaction: a comparison between patients of British School of Osteopathy students and patients of osteopaths in private practice”, Osteopathic Research Web, accessed April 28, 2024, https://www.osteopathicresearch.com/s/orw/item/2254